TurboTax Import Failed (Error 2) - Tax Year 2023 TurboTax (2024)

Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭

February 21

I see this error also. I would tend to believe that "Error 2" means "There is an Error because it's 2 early to import TT files."

I don't believe TT2023 is anywhere near complete. I ran it today and encountered plenty of bugs indicating some features just aren't there yet. I would refrain from polluting my Quicken data with today's TT data even if it succeeded.

February 22 edited February 22

What the heck programmers? Sigh…. I'm getting the error too, AGAIN!

I'm saddened by fact that this error is occurring for a 2nd year!!! It took WAY too long last year be able to import TY2022. I benefit from doing the import as I file my taxes, when the figures are fresh in my memory. Drat!

Not that the Quicken Tax Planner is that accurate in the end anyhow. Manipulate it as I may, QTax Planner never matches (or comes close!) to TurboTax. [The area I can't work around is that Quicken is not dealing with reinvested investment transactions correctly from a tax perspective. But that's for another thread I guess. ]

ANYHOW— If this error is gonna continue into the future, just let us manually input the data ourselves! Create a 'User Entered Previous Tax Year' with area to type the year & three data input boxes.

February 22

FYI

Last years "Error 2" wasn't fixed until June.

Quicken Windows Business & Personal (Subscription) - Using the latest version -Windows 10 Pro

March 18

I also am getting this message. It's now Mid March. Probably the most frustrating part of this is the error message itself: "Error 2" is of no value whatsoever, and that this happens year after year after year. At the very least the message should say something like "it's too early to be able to do this, please continue to try again every week until mid summer until we get around to fixing it when it will suddenly start working".

To me, it's ok if it takes time to fully support a file structure that keeps changing (which could be explained when I tried to import). But to continue to cryptically fail in the same way with each new tax season doesn't provide confidence that Quicken cares its customers.

And yes, I did submit a problem.

George@16 Member ✭✭

March 29

Quicken Kristina Quicken Windows Subscription Moderator mod

March 29 edited April 1

Hello All,

Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

We have forwarded this issue to the proper channels to have this further investigated. In the meantime, if you haven't already done so, please navigate toHelp > Report a problemand submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience!

Thank you.

(CTP-9601)

Quicken Kristina

Make sure to sign up for the email digest to see a round up of your top posts.

April 4

April 5

May 1

May 5

May 5

Quicken Windows Business & Personal (Subscription) - Using the latest version -Windows 10 Pro

May 9